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Found a paper jam? Write to us — we usually reply within 48 hours.
EMAIL SUPPORTFAQ
Where do my photos go? Nowhere. All presets run on your device; the App has no server and collects no data.
How do I remove the watermark? The watermark strip on free exports is removed by BADSCAN Pro (MENU → UPGRADE, or the paywall).
How do I cancel my subscription? iOS Settings → your Apple ID → Subscriptions → BADSCAN Pro → Cancel. Cancelling keeps Pro until the period ends.
Restore purchases on a new device? Open the App → MENU → RESTORE PURCHASES (same Apple ID).
Video export? Import a video from your library (or the VIDEO button), pick a preset, EXPORT. Video export is a Pro feature.
The camera preview says DEMO. Camera access is off — enable it in iOS Settings → BADSCAN → Camera, or keep printing from your library.
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